About Our Call Center
Our award winning call center is available twenty-four hours a day, seven days a week to assist and guide your clientele.
Not only does our call center generate new clients, it assists existing ones. We take applications, set appointments, and conduct follow-up calls on missed appointments. We have access to all phone numbers on your manifest to increase the response rate of clients and call every lead to notify the customer they have an offer. Our calls are recorded and cataloged for both security and training purposes to assure our methods are always being improved upon. Our business has seen a high success rate and provides a more effective solution than any IVR (Interactive Voice Response) system.
The Elite Call Center primarily focuses on maximizing business and profits for our automotive based businesses. Our Inbound Contact Center Services are based on superior product and industry knowledge garnered over years of experience that we possess in the Florida based call center. Our experience in inbound call handling enables us to meet the requirements of our call center customers.
We have extensive experience in providing inbound call center outsourcing services to the automotive industry, such as third party print houses, ad agencies, marketing companies and dealerships direct. Outsource inbound call center solutions to Elite and benefit from strategic contact center services that help you attain your business objectives and stay ahead of competition.
Running your business means having all the tools you need to succeed. With a range of programs from scheduling appointments to taking applications, Elite Call Center will help you grow your business. Unlike other call centers, Elite only focuses and trains to get customers into a dealership. Whether you are a large or small dealership, need after hours or overflow agents, our solutions are completely customizable to meet the needs of your marketing company or dealership.
My customers not only appreciate, but value being able to speak to live operators that are here in the United States. We are very pleased with the entire application process facilitated through the call center.Mike Frazier CR Advertising